Rental Marketing & Tenant Screening

Finding good tenants is a critical aspect of TOR. Working with our outside brokers, TOR covers numerous bases to find the right fit for each building, which include:
 
Tenant Screening: A rigorous tenant screening process is in place to thoroughly evaluate applicants. This process typically includes credit checks, criminal background checks, employment and income verification, and rental history checks.
 
Property Presentation: We ensure your property is kept in pristine condition. High-quality photos and detailed descriptions will also help to make your properties stand out.
 
Tenant Referrals: Our team encourages current tenants to refer friends and family who meet your criteria. Happy tenants are often the best source of reliable referrals.
 
Setting Clear Expectations: Being upfront about your expectations for tenants, including rent payment schedules and property care, attracts renters who are willing to comply with your rules and policies.
 
Competitive Pricing: Trust us to ensure your rental rates are competitive for the local market. This can attract a wider pool of potential tenants.
 
Tenant Retention: Our focus is on keeping existing tenants satisfied. We do this by addressing maintenance requests promptly and fostering a positive living experience. This reduces turnover and the need to find new tenants regularly.
 
By implementing a combination of these strategies and maintaining a commitment to thorough tenant screening, TOR can increase the likelihood of finding and retaining good tenants who will pay their rent on time and treat your properties with care and respect.

Rent Collection

It’s our priority to ensure you get paid on time. That's why we provide tenants with multiple payment options to facilitate timely rental payments. Tenants also receive a reminder before the rent’s due date. If there’s a delay in payment, our experienced team contacts tenants to address any challenges and find solutions. 

Maintenance

At TOR, we take pride in promptly handling your maintenance and repair issues. Our team of trusted contractors is committed to ensuring your tenants are comfortable and your property is in the best condition possible. We create maintenance schedules to identify and fix potential issues. This helps to reduce periodic emergency repairs.

Inspections

Routine inspections help building owners stay informed about their property’s condition. Our property managers regularly inspect homes we manage to ensure they’re in good condition and document any damages or potential problems. So you can  rest easy knowing your property is in capable hands.

Enforcement

We discuss the lease rules with tenants to ensure they thoroughly understand their obligations before signing the lease. If a tenant violates the terms of the agreement, our team will contact the parties involved to amicably resolve the issue. If necessary, we'll take appropriate legal actions to ensure lease compliance and protect our client's interests.